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FAQ'S

Shipping & Delivery

Express Delivery - Royal Mail Tracked 24® – Fast & Reliable Delivery

Tracked - Royal Mail Tracked 48®Reliable & Affordable Delivery

Standard Delivery - Royal Mail 2nd Class Untracked (2-5 business days)

International Shipping

At this time, we only ship within the UK. We are working to expand our shipping options—stay tuned!

Full details in our Shipping Policy

Returns

At Ferncisco Shades, we want you to be completely happy with your purchase! If you're not fully satisfied, you can return your items within 14 days of the delivery date for a refund, subject to the terms outlined in the Returns Policy.

See full details in Returns Policy

Payments & Orders

We offer a variety of secure and convenient payment options to make your shopping experience seamless. You can pay for your order using:

Credit & Debit Cards: Visa, Mastercard, American Express, and Maestro

Digital Wallets: PayPal, Apple Pay, and Google Pay

Discount Codes: If you have a Ferncisco Shades promo code, you can apply it during checkout.

Your payment details are processed securely, and we do not store or share your financial information.